Effective
communication is the key to providing
outstanding legal service.We understand that in the fast-paced
world of workers’ compensation practice,
clients need to have intelligent
recommendations provided in an expeditious
manner.In addition, we believe a law firm
must be available for consultation on a
daily basis.
To
accomplish this goal, we have tailored
customer service programs to meet the needs
of each individual client.We provide status reports to our
clients immediately after relevant
developments via e-mail, fax or overnight
delivery to allow for timely claims
administration.We also understand that some
questions need immediate answers.For this reason, we always have
attorneys available in our office for live
telephone consultation, and all of our
attorneys have e-mail and telephone
availability.
We
are aware that many carriers and
administrators have started to migrate
towards “paperless” environments.Our firm is fully capable of
effectively handling claims within this
modern framework without sacrificing quality
or accuracy
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